Terms & Conditions
1: Acceptance of Terms & Conditions
Petit Beurre Co (ABN 93122529310) accepts to provide catering services to clients if and only when the client has accepted the written quotation by written confirmation. By accepting the quotation, the client agrees to the Terms and Conditions (T&C) set below.
2: High Tea Packages
Catered high tea packages include sweet and savoury products that are canapé and cocktail party sized. All products will come packed ready to be transported.
For the remainder of this T&C, ‘high tea packages’ will be referred to using the term ‘package’.
Petit Beurre Co have three high tea packages available:
Package 1: 6 pieces per person (minimum 25 pax)
1x scone with cream & jam
2 x finger sandwiches
2 x sweet selections
1 x savoury item
Package 2: 8 pieces per person (minimum 20 pax)
1x scone with cream & jam
2 x finger sandwiches
3 x sweet selections
2 x savoury items
Package 3: 10 pieces per person (minimum 20 pax)
1x scone with cream & jam
3 x finger sandwiches
4 x sweet selections
2 x savoury items
Each package includes standard tea bags, sugar and full cream milk. Add on beverages can be purchased including non-diary milks and artisan iced teas (please see our Add-on menu). Other beverages, coffee, cutlery, napkins are not included as part of the package. If any additional items are required please confirm with Petit Beurre Co prior to appointed package pickup or event date (additional charges apply).
3: Quote
Petit Beurre Co will provide a formal written quotation based on the clients requirements or brief. This will outline the costs and inclusions. A formal quotation does not ‘hold’ the date until a deposit has been made. Once a quotation is accepted, the original quoted price will not change if the original quote content does not change. All quotes will remain valid for 7 days.
4: Price and Payment
All prices are in Australian Dollars (AUD) and subject to Australian Goods and Service Tax (GST) of 10%. Prices are subject to change at any time without notice.
If the client would like to secure a package booking date, a 50% non-refundable deposit is required upon acceptance of the written quote.
All final payments for catered packages must be fully paid for 14 days prior to the event booking date.
Petit Beurre Co accepts payment by direct bank transfer or bank card via an online point-of- sale system.
Payments via all bank card will incur an additional 2.2% transaction fee surcharge payable by the client. Payments made to Petit Beurre Co via direct bank transfer from an Australian bank account will not incur a surcharge.
Bank Account Name: Petit Beurre Co
Commonwealth Bank
BSB: 062 692
Account Number: 78107912
5: Confirmation & Minimum Numbers
The client is to confirm with Petit Beurre Co the finalised number of guests 14 days prior to pickup or event date. Bespoke menus are required to be confirmed 14 days prior to the event.
The client can reduce guest numbers by 10% only of the original quoted catered number up until 14 days prior to the event delivery date, after a deposit has been received.
If guests numbers should decrease less than 14 days prior to the event date, the original quoted catered numbers and price will still apply.
Should there be additions that need to be catered, Petit Beurre Co will need written or email confirmation no later than 7 days prior to the event delivery/collection date.
Should the client require to make any changes to their package booking less than 7 days prior to event delivery/collection, an administrative fee of a minimum $300.00 excluding GST will apply.
All packages have a minimum pax number:
Package 1 has a minimum of 25 pax.
Package 2 and a minimum of 20 pax.
Package 3 has a minimum of 20 pax.
If guest numbers decrease below the minimum pax requirement, the cost of the total minimum pax numbers for each respective catering package will still apply.
If catering is requested for events under the minimum pax package, a surcharge is applied.
6: Food Allergy Disclaimer
Petit Beurre Co will need to be informed of all allergy and dietary requirements at the time of confirmed menu selection by the client. All special dietary requirements will need to be submitted in writing and Petit Beurre Co will confirm with the client if the dietary requirements are able to be accommodated, or if alternate arrangements are required. All food with specific dietary/allergy requirements will be packaged separately.
Petit Beurre Co cannot guarantee that products are 100% gluten/nut/dairy free as all our products are baked in the same kitchen where wheat (gluten), tree nuts, dairy, peanuts, sesame seeds and soy are present. Whilst equipment and kitchen are sanitised thoroughly, and great care is taken in preparing all products with dietary attention, there will still be the risk of contamination. Petit Beurre Co will not be liable for adverse reactions to food consumed or products that may have come into contact with other items. Client will need to take this into consideration and ordering will be at the clients discretion.
If further information regarding our menu items’ dietary and allergens is required, please do not hesitate to contact us at info@petitbeurreco.com.au.
7: Menu Selection
The client must select from the high tea menu provided by Petit Beurre Co. Menu choices must be confirmed with Petit Beurre Co in writing or email 14 days prior to clients appointed pickup or event date according to the selected catered high tea package.
For the selected package, each menu item is catered on the basis of one set per guest. With the exception of special dietary requirements, Petit Beurre Co is unable to cater on an ‘a la carte’ basis for each guests preference.
For guests with special dietary requirements, menu items will be selected at the discretion of Petit Beurre Co. Based on the client’s menu selections, the next best alternative or substitute will be chosen to suit the dietary requirement. The client will be informed of the alternatives by written correspondence.
For special dietary requirements items, a surcharge applies. Section 8: Surcharges lists the pricing for special dietary items. Petit Beurre Co will determine on a case by case basis the final surcharge price to include additional labour required, speciality ingredients and packaging to cater for guests with a special dietary menu.
If required, additional menu items can be pre-ordered from the package menu list. Selections must be provided in writing or email at least 14 days prior to the client’s event date. A minimum quantity order of 12 pieces for each selected food item applies. Please contact us at info@petitbeurreco.com.au to find out more about additional catering.
Changes to selected menu choices made less than 14 days prior to the event date will need to be provided in writing and confirmed by Petit Beurre Co. An administration fee may apply if menu changes are made less than 14 days prior to the event.
Should the client require to make any changes to their package booking menu less than 7 days prior to event delivery/collection, an administrative fee of a minimum $300.00 excluding GST will apply.
8: Surcharges
A surcharge of 20% will apply to any catering event order on a public holiday.
A surcharge of $50.00 excluding GST will apply to any delivery required on a public holiday day.
In addition to selected catered high tea packages:
Gluten free/vegan scones incurs a surcharge of $5.00 per scone.
Gluten free bread incurs a surcharge of $3.00 per finger sandwich.
Gourmet sandwiches incurs a surcharge of $5.00 per finger sandwich .
Gluten free mini sweet tart shells incur a surcharge of $3.00 per tart shell.
Gluten free small savoury tart shells will incur a surcharge of $3.00 per tart shell.
Gluten free option for pies and sausage rolls incur a surcharge of $3.50 per item.
Gluten free options for savoury quiche and blini incur a surcharge of $3.00 per item.
Dairy free options or any food items catered for on an individual basis for special dietary requirements will incur a surcharge of $5.00 per item.
Petit Beurre Co has the right to surcharge for packaging, additional chef labour time and speciality ingredients required to fulfil any order with special dietary requirements.
Prices exclude GST.
9: Collection & Delivery
Due to COVID-19, Petit Beurre Co has ceased the option for client’s to collect catered orders until further notice.
For orders with a delivery only option, Petit Beurre Co engages the use of an external third party courier service within the Sydney Metropolitan. Contactless courier delivery is only available to a residential or commercial location with a physical address. The courier does not deliver to parks, reserves or public outdoor locations.
For event catering packages, a delivery fee applies for all package bookings and is calculated per event location in Sydney Metropolitan, travel time, distance and time of delivery required.
Due to the perishable nature of food, all catering orders must be accepted in person and cannot be left unattended. A courier re-delivery fee starting from $150.00 excluding GST will apply for all orders that have not been accepted initially and is returned to Petit Beurre Co. Should re-delivery be required, the client will be informed and the fee must be fully paid prior to re-delivery. Due to courier availability, re-delivery is not guaranteed to occur on the same date of the initial order.
If no one is able to accept the catering order and should the client give the courier permission ‘authority to leave’ (ATL), Petit Beurre Co will not be liable or responsible for any damage, loss, or food deterioration that may arise thereafter.
Petit Beurre Co recommends that all catered food is required to be refrigerated upon delivery until consumption. All menu items will be delivered cold and may require heating prior to serving.
For outdoor picnics, whilst all items leave hot, we cannot guarantee that items retain heat during delivery.
If parking is not readily available, please inform Petit Beurre Co when providing delivery details. Where use of parking stations/meters, venue entrance fees or any additional fees required to deliver and fulfil an event, costs incurred will be charged to the client. This cost will be deducted from the bond or an invoice will be sent to the client to be payable within 7 days.
If delivery is required on a public holiday, an additional $50.00 excluding GST surcharge to the delivery fee will apply to compensate for labour and logistics.
For large orders and events, an administration fee starting from $300.00 excluding GST will apply to compensate for logistical organisation and labour.
Due to COVID-19, Petit Beurre Co has ceased the option for client’s to collect catered orders until further notice. Petit Beurre Co offers a contactless delivery service to the client’s nominated address.
10: Set up
Petit Beurre Co offers a set up service for all packages (subject to availability). This service includes the plating of catered food on pre-assembled high tea stands and the filling of cream and jam bowls prior to event commencement. Once set up is complete, the staff from Petit Beurre Co will leave the venue site.
If this set up service is required by the client at the venue, a minimum charge of $385.00 excluding GST applies. The set up fee charged is dependent on the location, number of guests, high tea package, time and if additional staff labour is required.
Set up does not include the service of serving guests, waiting of tables, cleaning or garbage disposal for the event. Petit Beurre Co may offer additional event services if requested by the client, subject to availability and additional charges.
11: Staff
For certain events, package bookings and bespoke catering orders, additional staff set up and qualified chef labour may be required. A minimum of 4 hours applies for each staff member.
For all package bookings requiring the set up option on site, an Event Supervisor will be required. This is included in the price of the set up option.
The number of additional staff members required will be selected at the discretion of Petit Beurre Co dependent on the package booking requirements.
Additional staff required to execute a package booking will be charged and payable by the client.
Petit Beurre Co will advise the client by written correspondence of the number of additional staff labour required for their package booking prior to the event date.
12: Loss & Damages
To minimise liability, Petit Beurre Co does not assemble any externally hired equipment by the client including high tea stands and will not be responsible for any damages or breakage.
For all packages, unless set up by the external hire company or if included in a custom Petit Beurre Co package, it is the responsibility of the client to assemble high tea stands, crockery, glassware and all hired equipment on tables ready for the catered event.
Custom packages can include the hire of high tea crockery, tableware and equipment from a third party supplier by Petit Beurre Co for the client. In the situation that a breakage occurs, the client is liable for all replacement costs for damaged items that occur on and during the event site. The client must inform Petit Beurre Co at the earliest possibility and will need to carefully collect the broken item pieces if possible and return it to us. An invoice be will issued for the replacement fee of the damaged hired item, payable within 7 business days.
Petit Beurre Co will not be responsible for any loss or damaged of food in outdoor events held in an open, public space including (but not limited to) parks, beaches, gardens, reserves that are subject to:
the flora and fauna of the area
the public or other guests
external activities
moving objects
animals/pets
- changing weather conditions such as rain, wind, fire, flood or extreme heat.
*Take away food disclaimer
Petit Beurre Co recommends that all catered food for all events, should be consumed within 4 hours and discarded after the event. Petit Beurre Co will not be responsible for any illness that may arise from food that is taken away and consumed by the client or their guests after the event, or any allergen issues that arise as described above in (see section 6: Food allergy disclaimer).
13: Cancellation & Rescheduling
Petit Beurre Co operates on a ‘first come, first serve’ basis. Once a deposit for a package booking is made, we are highly likely to refuse other booking requests for the same date. Our cancellation policy is to compensate for administrative time, food labour production, cost of ordered supplies, loss of potential income and assumed income for a stipulated date.
If the client should need to cancel a package booking, the deposit paid is forfeited and non-refundable.
If the client should give notification to cancel their package booking between 8 (eight) to 14 (fourteen) business days prior to the event date, Petit Beurre Co will retain the full amount paid for the ordered package booking. The client will be issued a credit note.
If the client should cancel their package booking less than 7 (seven) business days to the event date, no refunds for the ordered package booking will be provided.
If the client would like to rescheduled or change their package booking date less than 7 days to the event date, Petit Beurre Co will allow the client to change their booking to a future agreed date within 1 year of the original booking date (subject to availability). A rescheduling fee of a minimum $250.00 excluding GST will apply and is payable by the client.
If in the case, the final invoice payment for the package booking has not been received 5 days prior to the event date, Petit Beurre Co shall have the right to cancel the package booking date unless the client has informed us of alternate arrangements prior via written correspondence. No refunds for deposits will be provided.
In the event that Petit Beurre Co is unable to fulfil any of its obligations beyond Force Majeure, the client will be refunded any monies paid.
14: Force Majeure
In the event that Petit Beurre Co is unable to perform and comply fully or partly any of it’s obligations due to circumstances that occurs beyond reasonable control (including but not limited to; act’s of God, natural disasters flood, earthquakes, bushfires, strikes, medical pandemics and outbreaks, acts by government, intervention by civil or military authorities, acts of terrorism or wars, riots, power failure), Petit Beurre Co may provide written notice to the client of the event, actions and particulars of a force majeure that affect the Client and the case where obligations of Petit Beurre Co will be suspended in the duration of a force majeure.
Petit Beurre Co shall not be liable for loss or damages suffered by the client for any failure or delay in performance of its obligations resulting from a force major cause nor if the client takes act to cancel or postpone due to causes arising from a force majeure.
15: COVID-19
As a safety measure, the collection option for all orders will no longer be available until further notice. Petit Beurre Co offers contactless delivery of all ordered packages to the client’s address provided.
If in the case an event cannot proceed because of government enforced restrictions, state/suburb lockdowns all deposits and payments are non-refundable.
The client has the option to:
Reschedule their package booking date up to 6 months from the original package booking date (subject to availability). Only a rescheduled date is permitted with no changes to the original package booking allowed.
Use their deposit or payments made as credit to purchase other goods and services offered by Petit Beurre Co within 6 months from the original package booking date.
Forfeit their deposit.
The client will not incur rescheduling fees if:
The NSW Government imposes Public Health Orders that do not allow the event to take place including state wide, suburb and hot spot lockdowns e.g. the event cannot proceed as the event location is in a hot spot lockdown area.
There is a Government enforce restriction on the number of persons that are allowed to gather in an outdoor setting or inside a home e.g. if the number of guests allowed is reduced to less than the confirmed guest numbers.
If the client would like to reschedule or has a change of mind not relating to one of the above reasons (including bad weather), a rescheduling fee will be charged as per outlined in Section 13.
In the event that Petit Beurre Co is unable to fulfil any of its obligations due to COVID-19, the client will be notified and refunded any monies paid via bank transfer to a nominated Australian bank account.
16: Liability
Petit Beurre Co will not be held responsible or accountable for any injury, damage, death or loss of income caused to the client, any third parties or properties due to any services provided by Petit Beurre Co.
17: Changes of Terms
Petit Beurre Co shall have the right at any time to update, change or modify the terms and conditions or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges without notice. Further terms and conditions may accompany other transactions between the client and Petit Beurre Co in which the client will be notified on a case by case basis.