Terms & Conditions

1: Acceptance of Terms & Conditions 

Petit Beurre Co (ABN 93122529310) accepts to provide catering service if and only when the client has accepted the written quotation by written confirmation. By accepting the quotation, the client agrees to the Terms and Conditions (T&C) set below.

2: Quote 

Petit Beurre Co will provide a formal written quotation based on the clients’ requirements or brief. The quote will outline the costs and inclusions. A formal quote does not ‘hold’ a date until a deposit has been received. Once a quotation is accepted, the original quoted price will not change if the original quote content does not change. All quotes will remain valid for 7 days.

3: Price and Payment 

All prices are in Australian Dollars (AUD) and are inclusive of any Australian Goods and Service Tax (GST) of 10%. Prices are subject to change at any time without notice.

If the client would like to secure a package booking date, a 50% non-refundable deposit is required upon acceptance of the written quote. 

All final payments for catered packages must be fully paid for 14 days prior to the event booking date. 

Petit Beurre Co accepts payment by direct bank transfer or bank card via an online payment system.

Payments via all bank card will incur an additional 2.2% transaction fee surcharge payable by the client. Payments made to Petit Beurre Co via direct bank transfer from an Australian bank account will not incur a surcharge.

Bank Account Name: Petit Beurre Co

Bankwest

BSB: 302 162

Account No: 1487902

4: Confirmation & Minimum Numbers

The client is to confirm with Petit Beurre Co the finalised number of guests 14 days prior to pickup or event date. Bespoke menus are required to be confirmed 14 days prior to the event.

If guests numbers should decrease less than 14 days prior to the event date, the original quoted catered numbers and price will still apply. 

Should there be additions that need to be catered, Petit Beurre Co will need written or email confirmation no later than 7 days prior to the event delivery/collection date. 

Should the client require to make any changes to their package booking less than 7 days prior to event delivery/collection, an administrative fee of a minimum $330.00 will apply.

5: Allergy Disclaimer

Petit Beurre Co will need to be informed in writing of all allergy and special dietary requirements at the time of confirmed menu selection. We will confirm with the client if the dietary requirements are able to be accommodated and catered for, or if alternate arrangements are required. All food with specific dietary/allergy requirements will be packaged separately.

Petit Beurre Co cannot guarantee that products are 100% gluten/nut/dairy free as all our products are baked in the same kitchen where wheat (gluten), tree nuts, dairy, peanuts, sesame seeds and soy are present. Whilst equipment and kitchen are sanitised thoroughly, and great care is taken in preparing all products with dietary attention, there will still be the risk of contamination. Petit Beurre Co will not be liable for adverse reactions to food consumed or products that may have come into contact with other items.  Client will need to take this into consideration and ordering will be at the clients discretion. 

If further information regarding our menu items’ dietary and allergens is required, please do not hesitate to contact us at info@petitbeurreco.com.au.

6: Menu

The client must select from the menu provided by Petit Beurre Co. Menu choices must be confirmed with Petit Beurre Co in writing or email 14 days prior to clients appointed collection or event date.

Each menu item has a minimum order quantity. Should the quantity decrease below the minimum requirement, the cost of the total minimum number for that menu item will apply.

For guests with special dietary requirements, menu items will be selected at the discretion of Petit Beurre Co. Based on the client’s menu selections, the next best alternative or substitute will be chosen to suit the dietary requirement. The client will be informed of the alternatives by written correspondence. For special dietary requirements items, a surcharge applies (see section 6: Surcharges).

Should the client require to make any changes to their package booking menu less than 7 days prior to event delivery/collection, an administrative fee of a minimum $330.00 will apply.

6: Surcharges

The following surcharge applies to the items below:

• A surcharge of 20% will apply to any catering event on a public holiday.

• A surcharge of $30.00 will apply to any delivery required on weekend days.

• A surcharge of $50.00 will apply to any delivery required on a public holiday.

• Gluten free bread incurs a surcharge of $3.00 per sandwich/roll/wrap/bun.

• Gluten free mini sweet tart shells incur a surcharge of $3.00 per tart shell.

• Gluten free small savoury tart shells will incur a surcharge of $3.00 per tart shell.

• Gourmet sandwiches and sliders incur a surcharge of $5.00 per item.

• Gluten free option for pies and sausage rolls incur a surcharge of $3.50 per item.

• Gluten free options for savoury quiche and blini incur a surcharge of $3.00 per item.

• Gluten free desserts will incur a surcharge of $3.00 per canapé item or $10.00 for whole cakes.

• Dairy free options or any food items catered for on an individual basis for special dietary requirements will incur a surcharge of $5.00 per item.

Kid’s sweet treats or platters requiring themed decorations will incur an additional charge. The cost is based on a case by case basis and subject to the client’s catered order, quantity and requirement.

Petit Beurre Co has the right to surcharge for packaging, additional chef labour, or specialty ingredients required to fulfil any order with special dietary requirements.

For grazing tables:

For additional styling of grazing tables to suit a theme, a styling fee is applicable. This is subject to the client’s request and the fee is based on a case by case basis.

7: Collection & Delivery 

A delivery fee applies for all package bookings and is calculated per event location in Sydney Metropolitan, travel time, distance and time of delivery required.

For all other products, Petit Beurre Co engages the use of an external courier delivery service within the Sydney Metropolitan..

Due to the perishable nature of food, all catering orders must be accepted in person and cannot be left unattended. A courier re-delivery fee starting from $150.00 will apply for all orders that have not been accepted initially and is returned to Petit Beurre Co. Should re-delivery be required, the client will be informed and the fee must be fully paid prior to re-delivery. Due to courier availability, re-delivery is not guaranteed to occur on the same date of the initial order.

If no one is able to accept the catering order and should the client give the courier permission ‘authority to leave’ (ATL), Petit Beurre Co will not be liable or responsible for any damage, loss, or food deterioration that may arise thereafter. 

Petit Beurre Co recommends that all catered food is required to be refrigerated upon delivery until consumption. All menu items will be delivered cold and may require heating prior to serving. 

For outdoor picnics, whilst items leave hot, we cannot guarantee that items retain heat during delivery.

If parking is not readily available, please inform Petit Beurre Co when providing delivery details. Where use of parking stations/meters, venue entrance fees or any additional fees required to  deliver and fulfil an event, costs incurred will be charged to the client. This cost will be deducted from the bond or an invoice will be sent to the client to be payable within 7 days.

If delivery is required on a weekend day, an additional $33.00 surcharge to the delivery fee will apply.

If delivery is required on a public holiday, an additional $55.00 surcharge to the delivery fee will apply to compensate for labour and logistics.

For large orders and events, an administration fee starting from $350.00 will apply to compensate for logistical organisation and labour. 

Due to COVID-19, Petit Beurre Co has ceased the option for client’s to collect catered orders until further notice. Petit Beurre Co offers a contactless delivery service to the client’s nominated address.

8: Set up

Petit Beurre Co offers a set up option  for all catered orders (subject to availability). 

If the client requires the set up of food for any catered order by Petit Beurre Co including grazing boards or tables, an additional set up fee applies. 

The set up fee starts at a minimum charge of $385.00 excluding GST and is subject to the catered order, venue location, time required, and if additional staff labour is required.

The set up option requires an Event Supervisor to be present. This is included in the price of the set up option.

Set up does not include serving guests, waiting of tables, cleaning or garbage disposal for the event.

9: Staff 

For certain events, package bookings and bespoke catering orders, additional staff set up and qualified chef labour may be required. A minimum of 4 hours applies for each staff member. 

Additional staff required to execute a package booking will be charged and payable by the client. 

Petit Beurre Co will advise the client by written correspondence of the number of additional staff labour required for their package booking prior to the event date.

The number of additional staff members required will be selected at the discretion of Petit Beurre Co dependent on the catering order requirements.

10: Hire Bond

For catered orders that utilise platters, serving utensil, equipment and all items provided by Petit Beurre Co, a hire bond is required ranging from $200-$500 depending on the number of items. 

The hire bond is refundable upon the return of all hired items/equipment in a clean and good condition.

11: Return of Items/Equipment

All platters, serving equipment, display items must be returned clean within 72 hours of the event. Alternatively for a fee, Petit Beurre Co can collect the items at a pre-arranged time. 

Upon inspection, if the hired items/equipment are found to be returned in a dirty condition, a cleaning fee of $100.00 will be subtracted from the hire bond.

12: Loss & Damages

Petit Beurre Co is particularly conscious of taking care of all equipment used for all events. Petit Beurre Co will not be responsible in the unlikely event of damages, breakage or loss of equipment (broken glassware, missing crockery etc).  

It is the responsibility of the client to return all hired equipment in a clean and good condition.

All wooden boards, platters, utensils and display items remain the property of Petit Beurre Co.

Any damages, breakages or lost items must be paid for by the client at the current replacement value of that item/s in which the hire bond will be forfeited.

In the case where damages exceed the hire bond amount, all additional costs will be charged to the client to cover the value of  the damaged, broken or lost item/s. Petit Beurre Co will issue an invoice of the outstanding amount to the client which is payable within 7 days.

To minimise liability, Petit Beurre Co does not assemble any equipment (hired externally or belonging to the client) and will not be responsible for any damages or breakage. For all orders requiring set up, unless set up by a hire company, it is the responsibility of the client to assemble tables, crockery, glassware and all equipment necessary ready for the catered event.

Petit Beurre Co will not be responsible for any loss or damaged of food in outdoor events held in an open, public space including (but not limited to) parks, beaches, gardens, reserves that are subject to:

• the flora and fauna of the area

• the public or other guests

• external activities

• moving objects

• animals/pets

• changing weather conditions such as rain, wind, fire, flood or extreme heat.

In the case where food items are subject to damage or loss, is deemed un fit for consumption and is required to be disposed of at the discretion of Petit Beurre Co, no replacement or refund of the food items will be provided.

*Take away food disclaimer

Petit Beurre Co recommends that catered food for all events, should be consumed within 4 hours and discarded after the event. Petit Beurre Co will not be responsible for any illness that may arise from food that is taken away and consumed by the client or their guests  after the event, or any allergen issues that arise as described above in (see section 6: Food allergy disclaimer).

13: Cancellation & Rescheduling

Petit Beurre Co operates on a ‘first come, first serve’ basis.  Once a deposit for a package booking is made, we are highly likely to refuse other booking requests for the same date. Our cancellation policy is to compensate for administrative time, food labour production, cost of ordered supplies, loss of potential income and assumed income for a stipulated date.

Should the client need to cancel a package booking, the deposit paid is forfeited and non-refundable.

If the client should give notification to cancel their catered order between 8 (eight) to 14 (fourteen) business days prior to the event date, Petit Beurre Co will retain the full amount paid and the client will be issued a credit note.

If the client should cancel their catered order less than 7 (seven) business days to the event date, no refunds will be provided.

If the package booking date has to be changed by the client, Petit Beurre Co will allow the client to change their booking to a future agreed date within 6 months of the original booking date (subject to availability).

If the client would like to reschedule their package booking date less than 7 days to the event date, a rescheduling fee of a minimum $250.00 will apply and is payable by the client. 
If in the case, the final invoice payment for the package booking has not been received 5 days prior to the event date, Petit Beurre Co shall have the right to cancel the package booking date unless the client has informed of alternate arrangements prior via written correspondence. No refunds for deposits will be provided.

In the event that Petit Beurre Co is unable to fulfil any of its obligations beyond Force Majeure, the client will be refunded any monies paid.

14: Force Majeure

In the event that Petit Beurre Co is unable to perform and comply fully or partly any of it’s obligations due to circumstances that occurs beyond reasonable control (including but not limited to; act’s of God, natural disasters flood, earthquakes, bushfires, strikes, medical pandemics and outbreaks, acts by government, intervention by civil or military authorities, acts of terrorism or wars, riots, power failure), Petit Beurre Co may provide written notice to the Client of the event, actions and particulars of  a force majeure that affect the client and the case where obligations of Petit Beurre Co will be suspended in the duration of a force majeure. 

Petit Beurre Co shall not be liable for loss or damages suffered by the Client for any failure or delay in performance of its obligations resulting from a force major cause nor if the Client takes act to cancel or postpone due to causes arising from a force majeure.

15: COVID-19 

As a safety measure, the collection option for all catering orders will no longer be available until further notice. Petit Beurre Co offers contactless delivery of all orders to the client’s address provided.

All deposits are non-refundable and will be retained by Petit Beurre Co as credit in the event of a government enforced restrictions, state/suburb lockdowns, or infected guests due to COVID-19. 

The client has the option to:

1. Reschedule their catering package date up to 12 months from the original package booking date (subject to availability) without incurring any rescheduling fees.

2. Use their credit to purchase other goods and service offered by Petit Beurre Co within 12 months from the original booking date.

3. Forfeit their deposit.

16: Liability

Petit Beurre Co will not be held responsible or accountable for any injury, damage, death or loss of income caused to the client, any third parties or properties due to any services provided by Petit Beurre Co. 

17: Changes of Terms

Petit Beurre Co shall have the right at any time to update, change or modify the menu, prices, terms and conditions, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges without notice. Further terms and conditions may accompany 

other transactions between the client and Petit Beurre Co in which the client will be notified on a case by case basis.